Scott County Information Technology (IT) Service Provision and Strategic Planning Feedback Survey (External)

The Scott County IT Department is seeking input on your experiences with our department and Scott County technology. Please note that this survey is administered through a 3rd party and all responses will remain anonymous. This survey should take approximately 5 minutes to complete. Thank you for your participation – we appreciate your time and candid feedback.

Question Title

* 1. How important are the following methods for interacting with and/or doing business with Scott County in the future?

	Very unimportant	Unimportant	Neutral	Important	Very important
Ability to interact/do business in person	Ability to interact/do business in person Very unimportant	Ability to interact/do business in person Unimportant	Ability to interact/do business in person Neutral	Ability to interact/do business in person Important	Ability to interact/do business in person Very important
Ability to interact/do business via phone	Ability to interact/do business via phone Very unimportant	Ability to interact/do business via phone Unimportant	Ability to interact/do business via phone Neutral	Ability to interact/do business via phone Important	Ability to interact/do business via phone Very important
Ability to interact/do business online (e.g., bill pay)	Ability to interact/do business online (e.g., bill pay) Very unimportant	Ability to interact/do business online (e.g., bill pay) Unimportant	Ability to interact/do business online (e.g., bill pay) Neutral	Ability to interact/do business online (e.g., bill pay) Important	Ability to interact/do business online (e.g., bill pay) Very important
Ability to interact/do business virtually	Ability to interact/do business virtually Very unimportant	Ability to interact/do business virtually Unimportant	Ability to interact/do business virtually Neutral	Ability to interact/do business virtually Important	Ability to interact/do business virtually Very important
Other	Other Very unimportant	Other Unimportant	Other Neutral	Other Important	Other Very important

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* 2. If you answered "Other" in the question above, please provide a short description of the type of support and/or service.

Question Title

* 3. Do you use the Scott County website? (https://www.scottcountyiowa.gov/)

Yes