Welcome to the Crowe "2025 Technology in Metals Survey". Given the emergence of AI and rapid change of AI technologies, this is the first year we are dedicating a section of our survey to AI. We continue to focus our survey questions on the business drivers that are most important for metals companies as they consider technology investments in 2025 and beyond. Please reach out directly to us if you have feedback on the survey questions, and we look forward to sharing the results with you later in 2025.

Complete the survey for a chance to win a 36" carbon steel griddle!**
Enterprise technology investment

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* 1. How have you adjusted your technology and software investment plan spend for 2025 compared to 2024?

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* 2. If your technology investment is increasing in 2025, why? If your technology investment is decreasing in 2025, why? (Please provide as much information as you would like.)

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* 3. What are your company's biggest digital transformation and technology challenges? (Please provide as many responses as you would like.)

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* 4. Please rank the following factors in order from most important to least important when it comes to making decisions about technology investments (1=most important; 6=least important).

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* 5. What area of your business has been most affected by investments in technology?

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* 6. What measures have you found effective for increasing technology adoption among your employees? (Please provide as much information as you would like.)

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* 7. Where are you on a digital transformation road map?

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* 8. When was the last time you upgraded your enterprise resource planning (ERP) system or implemented a new ERP system?

AI strategy and road map

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* 9. Please select the the statement that best describes your company's use of AI today.

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* 10. What AI tools does your company use today? (Please select all that apply.)

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* 11. Where is your organization planning to use AI? (Please select all that apply.)

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* 12. Where is your organization using AI today? (Please select all that apply.)

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* 13. If you are not currently using AI, what is your number one hesitation about using it?

Enterprise technology applications

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* 14. Previous survey respondents have repeatedly named cybersecurity as the most significant IT-related concern. What steps have you taken to mitigate the risk of cyberthreats? (Please select all that apply.)

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* 15. Which of the following IT projects do you currently have in progress or plan to start in the next 12 months? (Please select all that apply.)

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* 16. What are the most common business issues or challenges your company faces? (Please provide as many responses as you would like.)

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* 17. What ERP providers and systems are currently in use within your company? (Please select all that apply.)

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* 18. Which of the following technologies and approaches are currently in use at your company? (Please select all that apply.)

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* 19. Which of the following technologies and approaches are currently not in use at your company that you plan to put in place within the next five years? (Please select all that apply.)

Demographics

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* 20. Please select the single job function that best describes your position.

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* 21. Please indicate your company type. (Please select all that apply.)

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* 22. What is your company’s annual revenue?

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* 23. Please enter your first and last name.

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* 24. Please enter your company name.

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* 25. Please enter your work email.

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* 26. Please select your country.

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* 27. Would you like to receive an advance look at the survey results and receive other insights from Crowe?

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* 28. Consent:

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* 29. Data usage and aggregations:

** From Feb. 2, 2025, through May 31, 2025, you may enter to win a Blackstone griddle by completing the survey provided at 2025 Technology in Metals Survey or by mailing a postcard that includes your first and last name, company name, and email address to Crowe LLP, 720 Cool Springs Blvd., Suite 600, Franklin, TN 37067, Attention: Lyndi Lloyd, 2025 Technology in Metals Survey Giveaway. Limit of one entry per eligible person. Incomplete entries or surveys will be void. All eligible entries received will be entered in the prize drawing. One (1) winner will be randomly selected from all completed responses on or around June 6, 2025. If your company policy prohibits participation or accepting gifts, please do not participate. Individuals must be a United States citizen, must have a valid address in the United States, and be at least 18 years of age in order to participate. Crowe is not responsible for any delay in responses or error caused by a malfunction or failure of any and all technology systems. Additional restrictions may apply. See www.crowe.com/contestrules for more details.
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